1. lawalhu's Avatar
    I notice that whenever I press extra+info it bounces back. This has started after my installing the latest updates made available for those in Dev Prev. I don't know whether anyone has noticed similar problem.
    09-24-2014 03:48 PM
  2. Corvodin's Avatar
    Same thing here.
    09-24-2014 05:09 PM
  3. aikidaves's Avatar
    Works fine for me. Have you tried a soft reset?
    09-24-2014 05:36 PM
  4. lawalhu's Avatar
    Yes, I tried soft reset several times, but it didn't fix the problem.
    09-24-2014 08:24 PM
  5. AV2RY's Avatar
    My 928 just froze and restarted while I was opening camera ( with button under locked screen)

    I haven't had this kind of problem for months
    09-24-2014 08:28 PM
  6. Corvodin's Avatar
    Go into Lumia Help + Tips, and open the "about your Lumia" section. You can check if you have Cyan.

    Like so.
    09-26-2014 03:39 AM
  7. lawalhu's Avatar
    I'm still on Lumia Black. I know this by changing my region to the UK. After changing to UK Extra+Info stopped crashing. When later I reverted to US it resumed crashing. I can now confidently report that the reason for the crashing of xtra+ info and a number of apps in my Lumia 1020 is changing region to the US.
    09-27-2014 01:26 AM
  8. Kunalya's Avatar
    With me too, Don't know what to do? searched whole internet for solution, just came upon that to solve this problem downgrade it to previous firmware and then re-install cyan update. Contacted Microsoft and many other this solution sites. but not getting any proper solution.
    lawalhu likes this.
    09-29-2014 12:09 AM

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