1. zziom's Avatar
    I have a nokia lumia 1020 that is still under it's warranty. I have absolutely no idea what steps I'm supposed to take to get it fixed. I checked its warranty status on nokia.com but I don't know what else to do.
    10-01-2014 09:07 PM
  2. MikeLuna's Avatar
    Take it to the Carrier for warranty if you bought it from them, to the store you bought it, or to your nearest Nokia Care center, the address should be on your Local Nokia webpage. I think you'll be asked to leave your handset for a few hours/days to check the problem, and then they will tell you if it's covered under warranty or not (like water damage voids your warranty) and then fix it.
  3. MikeLuna's Avatar
    Take it to the Carrier for warranty if you bought it from them, to the store you bought it, or to your nearest Nokia Care center, the address should be on your Local Nokia webpage. I think you'll be asked to leave your handset for a few hours/days to check the problem, and then they will tell you if it's covered under warranty or not (like water damage voids your warranty) and then fix it.
    Laura Knotek likes this.
    10-01-2014 10:28 PM

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