1. WPCentral Question's Avatar
    I am kind of stuck in a dead end, I bought this phone used and the previous owner left his Microsoft account signed out, I can't delete it or change it to my own microsoft account, I can't download any apps because it asks me to sign into the microsoft account which is the previous owners'...and I obviously don't know his password,
    is there anyway out of this?
    10-05-2014 06:36 AM
  2. anon(5335899)'s Avatar
    Settings > About > reset your phone
    aximtreo likes this.
    10-05-2014 06:39 AM
  3. broughshane's Avatar
    Join WPC central as a member ! not as a guest. For all I know the phone could be stolen or you are stuck with second hand phone .
    10-05-2014 06:45 AM
  4. Lance_WPCentral's Avatar
    Yes there is a simple way to get over this. When ever you buy a second hand phone, its always advisable to do a hard reset as it gives u a clean OS starting right from the user agreement acceptance and allow you to login with your Microsoft account. For doing a hard reset follow the link below :

    Resetting your Windows Phone 8.1 | Windows Phone How-to (India)
    Laura Knotek likes this.
    10-05-2014 09:03 AM
  5. anon(9057135)'s Avatar
    Reset it.
    Posted Via Tapatalk for Windows Phone.
    10-05-2014 08:33 PM

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