Only the vibrate function works. This is a replacement phone, just arrived
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Only the vibrate function works. This is a replacement phone, just arrived
Which phone is it? What OS version and firmware is installed?
Does it play any sounds if you listen to music/watch videos, or is it just ringtones/alerts that don't play sounds?
Do you hear sounds using headphones?
Ditto to above, details matter.
If no sound without headphones, but sound with, the switch maybe stuck, try plugging and unplugging your headphones repeatedly a few times.
Otherwise, it depends on what is happening. Please try to elaborate.