Why is there no sound coming from Windows Phone 8?

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WPCentral Question

Only the vibrate function works. This is a replacement phone, just arrived
 

Laura Knotek

Retired Moderator
Mar 31, 2012
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Which phone is it? What OS version and firmware is installed?

Does it play any sounds if you listen to music/watch videos, or is it just ringtones/alerts that don't play sounds?

Do you hear sounds using headphones?
 

Funky Cricket

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Oct 4, 2012
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Ditto to above, details matter.
If no sound without headphones, but sound with, the switch maybe stuck, try plugging and unplugging your headphones repeatedly a few times.

Otherwise, it depends on what is happening. Please try to elaborate.
 

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