1. WPCentral Question's Avatar
    Only the vibrate function works. This is a replacement phone, just arrived
    10-14-2014 12:54 PM
  2. Laura Knotek's Avatar
    Which phone is it? What OS version and firmware is installed?

    Does it play any sounds if you listen to music/watch videos, or is it just ringtones/alerts that don't play sounds?

    Do you hear sounds using headphones?
    10-14-2014 01:10 PM
  3. Funky Cricket's Avatar
    Ditto to above, details matter.
    If no sound without headphones, but sound with, the switch maybe stuck, try plugging and unplugging your headphones repeatedly a few times.

    Otherwise, it depends on what is happening. Please try to elaborate.
    Laura Knotek likes this.
    10-14-2014 02:25 PM

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