10-17-2014 08:09 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    I have a Lumia 920. After updating to 8.1 my phone randomly freezes. The screen goes blank and the only way to return the phone to life is to do a soft reset (volume down + power). Does anyone know how to fix the issue?
    10-17-2014 05:48 PM
  2. Disturbed_Angel's Avatar
    Disturbed_Angel
    I am not familiar with this issue, however, first suggestion I have is to backup the device, and then wipe and restore.
    10-17-2014 08:09 PM
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