1. SoapBox3000's Avatar
    Is anyone getting an 0x80240438 error or a you are not connected to the internet error when you try to download or update any apps on windows 8/8.1/10tp? I've got 4 devices all working properly except for this error. I already ran wsreset.exe and rebooted the machines. Issue persists. Called Microsoft and they said to do a system restore which, according to Microsoft forums, doesn't resolve the issue.

    Thoughts?
    11-15-2014 07:10 PM
  2. runamuck83's Avatar
    I've been having the same problems today as well. Windows Phone works, not Windows 8
    11-15-2014 07:22 PM
  3. Rewire's Avatar
    Same issue here on Venue 8 Pro, Surface 2, and Windows 10 TP 9879. Windows Phone works fine.​
    11-15-2014 07:30 PM
  4. jeetjani's Avatar
    Same issue here as well.
    Hope to hear from them (Microsoft) soon on this issue!


    Error - windows store error 0x80240438
    Device - Surface Pro 2
    Location - Canada

    error.png
    11-15-2014 07:48 PM
  5. Onager1286's Avatar
    I can't tell you how glad I am to see this thread! I've been pulling my hair out trying to fix this. Glad to see its probably on Microsoft's end.
    11-15-2014 07:58 PM
  6. Sarang68's Avatar
    Exactly the same issue here in India. Lenovo AIO & Lenovo yoga 2 13. Sometimes I get this. Your internet connection is too slow. Try another network. Reset the AIO back to Windows 8 but the problem remains! Glad to see I am not alone!
    11-15-2014 09:49 PM

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