1. WPCentral Question's Avatar
    Was playing with my 1520 and turned narrator on and probably something else I shouldn't have. now I can't get past the lock screen picture to enter the password. I have tried the soft reset with no luck. Any ideas on how I can unlock my phone?When phone turns on lock screen pic has yellow frame around it. I hold the start button and tap the frame goes away but I can't move the picture up to enter the password to unlock. Using windows 8.1 cyan with cortana.
    11-17-2014 01:39 AM
  2. anon9169769's Avatar
    Hold power button and windows logo at the same time to turn it off 😊
    11-17-2014 09:05 AM

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