1. Windows Central Question's Avatar
    the screen stays black and only vibrates any suggestions
    11-29-2014 10:37 AM
  2. palmujukka's Avatar
    Have you tried a soft reset (power + vol down)?
    11-29-2014 10:50 AM
  3. estabien's Avatar
    Also, have you tried pulling out the battery, waiting 5-10 seconds, then putting it back in?
    When I had problems with past phones (not Lumias), that almost always helped.
    11-29-2014 11:08 AM

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