[Windows Central Question]

windows 7,8 etc recently started not to reorganize my phone as a device when plug in a USB. Though the icon display windows phone from explorer but does not display the file content of the phone. Recently I used Lumia Software recovery tool to reset the phone. After the reset/installation everything seem to be okay, I was able to view the content of my lumia 920 when connected to a USB. But after about 30 minutes later
my windows 7 could not reorganize the phone as a device when plugged to USB.

This should be the 3 time am resetting my 920 with Lumia Software recovery tool, the fix by Lumia Software recovery tool seem not to last more than 30 minutes after every installation

[sagar_25]

Do you know what device manager is? if you know open device manager and delete your mobile driver and reconnect the phone. it may fix the problem.

[cyril okoji]

I deleted from Device Manager
Portable devices
Windows Phone

Disconnect, restart my phone connect it back still did not display 0 files from explorer
---->Computer\Windows Phone

[RumoredNow]

You need to clear out the USB drivers manually.

Use USBDeview to examine what is stored as USB devices. View any installed/connected USB device on your system

Right click the .exe and "Run as Administrator."

Comb through the list of devices and delete any marked Nokia or Lumia.

​Try to connect again and let the drivers install.

[xandros9]

Dumb question, can you confirm the phone is not password/PIN locked when it isn't functioning?

[pankaj981]

Dumb question, can you confirm the phone is not password/PIN locked when it isn't functioning?

Agree here, the scenario mentioned by op is similar to a password protected mobile connected without unlocking. After unlocking the phone should show up as a mass storage drive