1. Windows Central Question's Avatar
    I have always been able to use the onscreen keyboard but after the last windows update I get this error every time I try to run it. Windows 7 64bit
    12-12-2014 12:15 PM
  2. RumoredNow's Avatar
    From this help thread... It looks like a buggy update. http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/cwindowssystem32oskexe-a-referral-was-returned/a0907685-da69-e011-8dfc-68b599b31bf5


    Remove
    KB3004394 from Windows Updates and restart. It has caused numerous issues.
    Go to Windows Updates. It should be listed in Start | All Programs, or you can find it in the Control Panel.

    Click on View Update History and then Installed Updates. In the search bar type in KB3004394. When it shows the update, right click on it and Uninstall.

    Microsoft has pulled the update so you don't have to worry about it coming back.
  3. RumoredNow's Avatar
    From this help thread... It looks like a buggy update. http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/cwindowssystem32oskexe-a-referral-was-returned/a0907685-da69-e011-8dfc-68b599b31bf5


    Remove
    KB3004394 from Windows Updates and restart. It has caused numerous issues.
    Go to Windows Updates. It should be listed in Start | All Programs, or you can find it in the Control Panel.

    Click on View Update History and then Installed Updates. In the search bar type in KB3004394. When it shows the update, right click on it and Uninstall.

    Microsoft has pulled the update so you don't have to worry about it coming back.
    aximtreo and sembunyi like this.
    12-12-2014 01:06 PM
  4. sembunyi's Avatar
    Thanks RumoredNow, tried several solution suggested on the web but this is the only one that really works!
    And I register just to be able to say this.
    RumoredNow likes this.
    02-21-2017 03:40 AM
  5. RumoredNow's Avatar
    @sembunyi Thank You! That made my day. I'm glad we got your issue sorted.

    Welcome to Windows Central. I look forward to seeing you around the forums.
    02-21-2017 11:02 AM

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