1. Windows Central Question's Avatar
    I have had a problem with my password for a while now, and I was finally able to log into my Microsoft account on my phone. When I try to sync the account however, I get the following error:

    Microsoft Account
    myemail@mydomain.com
    Not up-to-date

    Microsoft Account error

    Last updated over a year ago

    We're having a problem syncing your information. Try again later.

    Error code: 8600020A

    I have tried turning on and off text/photo/video backup, deleting temporary files, restarting the phone, and changing my Microsoft password. Any ideas? I'm trying to eventually back up my 2 years worth of texts...
    12-19-2014 08:30 AM
  2. GrandGerminator's Avatar
    Check date and time. It can cause a lot of problems
    12-19-2014 08:41 AM
  3. slayer0606's Avatar
    I tried setting the time manually and automatically, nothing.
    12-19-2014 08:46 AM
  4. Harrie-S's Avatar
    And or did you get a e-mail from MS to verify you password./account change?
    12-19-2014 08:49 AM
  5. slayer0606's Avatar
    Yes, I was able to log in. Previously it was telling me my password was incorrect, but I've gotten past that stage.
    12-19-2014 08:59 AM
  6. Harrie-S's Avatar
    What happens if you go to SETTINGS than BACK UP than text messages is it then you get the failure?
    12-19-2014 09:04 AM
  7. slayer0606's Avatar
    I can switch the text backups on and off, but nothing happens. How can I get any verification that they're backed up?
    12-19-2014 09:17 AM
  8. slayer0606's Avatar
    I get the failure when I press and hold my Microsoft account under Settings -> Accounts and press "Sync"
    12-19-2014 09:18 AM
  9. Harrie-S's Avatar
    If you swich it on than you go to another screen and there you can push backup now.
    I ask this because you want so get you text messages. So if tho works you could maybe do a hard reset and not losing your messages.

    If you login on a PC with your ms account do you also have a problem or can you see there something what is maybe wrong .
    12-19-2014 09:33 AM
  10. slayer0606's Avatar
    I can log in to my account on my PC with no problem. I don't understand your first sentence, where can I see that the text backups actually exist?
    12-19-2014 09:36 AM
  11. slayer0606's Avatar
    Any other ideas?
    12-19-2014 09:55 AM
  12. Harrie-S's Avatar
    Sorry for apps and settings you can do a back up now. If this works (I doubt it) the message backup also should work.

    But I now also out of idea's.
    12-19-2014 10:04 AM
  13. slayer0606's Avatar
    What a piece of **** phone. I've had more problems with this than any other piece of technology I've ever owned.
    12-19-2014 10:57 AM

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