1. Windows Central Question's Avatar
    This morning I opened my phone to find it frozen with a time from last night. I tried restarting the phone, it initially opened but I couldn't open half of my apps, the date wont hold & keeps reverting back to last night.
    I did a reboot twice but still the same, the on/off button will not close screen, it just sits on tiles page until it freezes again.
    Does this sound like a software or hardware problem?? This phone holds all my business info so is important to me...Will it need a factory reset or does it sound like a more serious problem.
    Any help gratefully received :-)
    12-19-2014 11:34 AM
  2. NuAngel's Avatar
    Other threads I've seen suggest this may be due to the latest Glance update? Check the general Windows Phone 8.1 forum for more threads on the topic...
    12-19-2014 02:46 PM
  3. eruptflail's Avatar
    Did you do a hard reset? That should fix it.
    02-08-2015 12:29 PM

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