1. itsmewasim's Avatar
    Hi.. I received mail from snapchat

    " Hi itzmewasim,

    Despite repeated warnings from us about the dangers of using third-party apps, our records indicate that you have continued to use these unauthorized programs. We regret that we have now permanently locked your account.

    For more information please visit:
    https://www.snapchat.com/locked

    Thanks,
    Team Snapchat "

    Now what can i do to unlock my snapchat account... No officials app for snapchat found in wp store :(
    12-19-2014 02:14 PM
  2. NuAngel's Avatar
    Based on that email? Nothing. You can create a new account, but that's about it. It's completely unfair and pretty insulting to those of us with no official option, but that is Snapchat's stance, in order to try and protect their own brand. They are clearly restricting third party app use after the "hack" earlier this year that made Snapchat look bad, even though Snapchat itself was never hacked. But to punish us Windows Phone users with no sign of an official app coming is pretty disappointing.
    RumoredNow and xandros9 like this.
    12-19-2014 02:28 PM
  3. marcianojones's Avatar
    i got that email as well.. i sent them a few tweets telling them they suck balls for locking us out without a good alternative..
    bozza72, xandros9 and Spikey Sato like this.
    12-19-2014 02:30 PM
  4. RumoredNow's Avatar
    The technical term is... screwed.

    They warned you.

    Yet everyone who got these warnings thought SnapChat just HAD to let them back in.

    Rather than fight to get back on, spend your rage speaking out against them and get more of their users to leave.
    12-19-2014 10:12 PM
  5. Ordeith's Avatar
    So what's the best snap chat alternative that supports WP?
    12-19-2014 10:30 PM
  6. xandros9's Avatar
    Rather than fight to get back on, spend your rage speaking out against them and get more of their users to leave.
    No typical user on iOS or Android will get off a perfectly fine, incumbent service and try to use a substitute for, at most, a couple friends with a "mid-tier OS."

    In a Snapchat vs. Windows Phone tug-of-war, Windows Phone will be the one to give first in a users eye probably.

    Part of the irritation comes from the apparent tone-deaf response, statements and canned responses IMHO.
    12-19-2014 10:32 PM
  7. RumoredNow's Avatar
    So what's the best snap chat alternative that supports WP?
    There is none. SnapChat won't make an official App for Windows Phone and are now locking out 3rd party App users. Check and Mate.
    xandros9 likes this.
    12-20-2014 01:10 AM
  8. Spikey Sato's Avatar
    just like Rumored now said we just need to team up and show them our rage spread the word even get people stop using snap chat if we can. Really push them the wrong way if we have to.
    RumoredNow likes this.
    12-20-2014 01:17 AM
  9. RumoredNow's Avatar
    Mind you, I'm not a social media user at all... It's no skin off my nose whether there is SnapChat access or not.

    I just find it ridiculous that those who do use social media let the tail wag the dog.
    12-20-2014 01:24 AM
  10. Spikey Sato's Avatar
    Mind you, I'm not a social media user at all... It's no skin off my nose whether there is SnapChat access or not.

    I just find it ridiculous that those who do use social media let the tail wag the dog.
    Tail wag the dog never heard that before lol.

    I use to hate all this dam social media stuff but with me in Different country and all i given it another chance and now getting hooked :(
    12-20-2014 01:32 AM
  11. Luisraul924's Avatar
    just like Rumored now said we just need to team up and show them our rage spread the word even get people stop using snap chat if we can. Really push them the wrong way if we have to.
    Ok, I like snapchat and it does irk me that they haven't even said anything about Windows Phone. However, I'm pretty sure convincing people to stop using their service won't work. It's preferable to try and get the service where you want it rather than deter it. Snapchat is like crack, you can either attempt to convince a million crack-addicts to stop using crack because the dealer don't deliver to your neighborhood or try talking to the dealer to make an exception. Taking to the dealer always works uuuh... I mean, developer, easier to talk to the devs lol rough analogy I know but it works.
    xandros9 likes this.
    12-20-2014 01:53 AM
  12. Spikey Sato's Avatar
    Ok, I like snapchat and it does irk me that they haven't even said anything about Windows Phone. However, I'm pretty sure convincing people to stop using their service won't work. It's preferable to try and get the service where you want it rather than deter it. Snapchat is like crack, you can either attempt to convince a million crack-addicts to stop using crack because the dealer don't deliver to your neighborhood or try talking to the dealer to make an exception. Taking to the dealer always works uuuh... I mean, developer, easier to talk to the devs lol rough analogy I know but it works.
    Loved it lol. Yea trying right now to contact them all but no word prob of for the holidays. But not going to stop me trying untill i get at least something out of them no matter how hard i have to push, like u said its like crack lol.
    12-20-2014 02:03 AM
  13. Luisraul924's Avatar
    I just find it ridiculous that those who do use social media let the tail wag the dog.
    Well using this analogy, I assume that "tail"= app/service and "dog"= phone/OS... So, one thing I've noticed about the general consumer (i.e. Vast majority of smartphone users) is that: as long as the "default" functions (phone, browser, texting) are easy/intuitive enough to use then the OS officially gets taken for granted and becomes a background object. The smartphone and the app have become very synonymous to most so what people then start to look for is those extra things that make a smartphone "smart"; in this case: Apps. Do they have access to their banks' app? What about their favorite restaurant/bar/coffee shop? How about their favorite department store? Movie theatre? IM services? Email services? Facebook? Twitter? Snapchat? Etc etc. So, after making a short story long: For the average consumer the "tail" most definitely wags the "dog" because that is the very definition of a smartphone to them.

    Edit: I do love Windows Phone, I'm currently on a 635 and have owned a number of devices dating back to WP7. I have owned multiple iPhones and Android devices as well. I've officially become platform agnostic but do prefer Microsoft services which; obviously are also available on other platforms. I have a special place for Windows Phone for some reason though, I really like it. If the Windows Store, Play Store and App Store all had the exact same AAA apps and games, I would never leave Windows Phone.
    Last edited by Luisraul924; 12-20-2014 at 02:25 AM.
    tgp and xandros9 like this.
    12-20-2014 02:14 AM
  14. RumoredNow's Avatar
    To me, UI trumps App.

    If ever an App is lacking I go to my Browser. I understand SnapChat is an exception to the rule. They have no Browser access.

    Tail = Service and Dog = User. That should be platform agnostic, but the Services set themselves up as arbiters on which OS they believe a User should adopt. Especially in this case. No browser, no official app, no word on a correction and all 3rd party access banned. The tail decided the rest of the dog has to stand outside while the tail is inside partying down and laughing at the dog for being a dumb mutt standing out in the rain...
    12-20-2014 11:55 AM
  15. Luisraul924's Avatar
    The Services set themselves up as arbiters on which OS they believe a User should adopt.
    That's not necessarily true. Snapchat just choose to develop for platforms where they know they'd get the most exposure just like any sensible startup business/dev would. The reason they don't have a website is because the nature of their service. They didn't want to make just another IM service to add to the convoluted market place full of them, they needed to stand out somehow. The way they did that was by forcing it to be mobile, users could take a picture of anything they could point their phone at. The self destructing element added a sense of urgency to the messages and the end result is a highly addictive service that can be really fun. The part that I have issue with is the fact that they haven't come out to publicly state their plans for Windows Phone, whether they be to have an app in the future or no hope of an app at all, at least say something! They haven't however, nor have they said anything about whether or not the third party apps being pulled. THAT bothers me, it makes it seem like they have a personal vendetta against the platform. Which is, needless to say, stupid and childish.
    12-20-2014 12:42 PM
  16. RumoredNow's Avatar
    Their lack of support for anything other than iOS or Android is a statement...

    My bank has a wonderful and fully functional Windows Phone App. It is a real, nuts and bolts, from the ground up Windows Phone App and not just a web wrapper. How much money do you think my bank makes off this App? ZERO. Not off the App directly. They make money from me using their service.

    How much money does SnapperChop make off their App? I bet it is ZERO. They make money somehow and it is most likely advertising seen while using their service. These social media outfits, when they approach the size SnappitupChuck has reached quite possibly make more money each quarter than my bank does. And it's a large national bank.

    It's not about cost - vs - return... It is a statement.

    How valued as a user of my bank's services do I feel knowing they have a WP App? Hugely valued.

    ​How valued do you feel as a user of SnapChat right about now? I'm going to guess, not valued at all.
    12-20-2014 01:08 PM
  17. Dadstar0410's Avatar
    Guys, I got my email claiming I was permanently locked from Snapchat. You know what I did? I contacted them and sent them a very aggressive message on behalf of all of us. Check it out:

    "Every single account you locked out today belongs to a Windows Phone user. We on Windows Phone find the platform unique, personal, and unlike any other mobile OS on the planet. We are also known for our aggressive behavior towards application developers. Because of this immature, foolish endeavor you have put forth today, many people are ticked off at Snapchat as a service and as a company. But just think: You are the real losers, not us. You just lost the respect of millions of Windows Phone users in the world, 90% of whom lie in your target market. Less users means less ad revenue/traffic, which means less money in your pockets.

    What makes your decision 5x worse is that Windows Phone is the fastest growing operating system in the world right now, expected to be #1 by 2022. So what's you excuse for not an official app for our platform? Nothing but inconsideration and greed for a company that I thought was genuine and innocent.

    These communications will not stop; you will be receiving emails, tweets, facebook comments, letters, etc. from all of those whom you locked out, all because of your immature behavior.

    Make an official app for us, and this will all go away. It can't be that hard for a company of 100+ people to make an app for us if Rudy Huyn, developer of super popular third-party 6snap, made one BY HIMSELF. I hope you reconsider your actions and make an official app for Windows Phone. Treat us with the respect that we deserve."

    The only way this could work, however, is if EVERYBODY emailed them their feelings using www.snapchat.com/locked and told them that us Windows Phone users will not tolerate this immature endeavor.
    12-20-2014 01:17 PM
  18. Luisraul924's Avatar
    ​How valued do you feel as a user of SnapChat right about now? I'm going to guess, not valued at all.
    Well I could see a strictly dedicated Windows Phone user not feeling valued. But I'm ok I still have my iPhone 5s which I can use on Wi-Fi for snapchat :) among other things. I'm just practicing what I preach though, I keep saying if this platform doesn't have what you need from it then leave. iOS and Android are great OSs. I like Windows Phone enough for it to be my daily driver but still own an iPhone because the app situation is just terrible on Windows Phone. For those that don't have all the money in the world (not that I'm rich, far from it but I know there are people in a tighter bind than I am) then the app situation is definitely something to think about prior to purchasing a Windows Phone. My sister just bought herself a $30 LG Android phone and I was surprised at how well the thing ran, I thought it was gonna be on the losing side of a race against flowing molasses lol
    12-20-2014 02:03 PM
  19. tgp's Avatar
    Treat us with the respect that we deserve."
    How much respect do you deserve after sending a letter like that? You made a number of questionable assumptions.
    xandros9 likes this.
    12-20-2014 02:07 PM
  20. Dadstar0410's Avatar
    How much respect do you deserve after sending a letter like that? You made a number of questionable assumptions.
    I said that because we are not being treated equally in the app space. We are known for, very socially, demanding popular apps. I wasn't really talking about us as individuals, but us as an operating system.
    12-20-2014 02:52 PM
  21. Daneshd1's Avatar
    Guys, I got my email claiming I was permanently locked from Snapchat. You know what I did? I contacted them and sent them a very aggressive message on behalf of all of us. Check it out:

    "Every single account you locked out today belongs to a Windows Phone user. We on Windows Phone find the platform unique, personal, and unlike any other mobile OS on the planet. We are also known for our aggressive behavior towards application developers. Because of this immature, foolish endeavor you have put forth today, many people are ticked off at Snapchat as a service and as a company. But just think: You are the real losers, not us. You just lost the respect of millions of Windows Phone users in the world, 90% of whom lie in your target market. Less users means less ad revenue/traffic, which means less money in your pockets.

    What makes your decision 5x worse is that Windows Phone is the fastest growing operating system in the world right now, expected to be #1 by 2022. So what's you excuse for not an official app for our platform? Nothing but inconsideration and greed for a company that I thought was genuine and innocent.

    These communications will not stop; you will be receiving emails, tweets, facebook comments, letters, etc. from all of those whom you locked out, all because of your immature behavior.

    Make an official app for us, and this will all go away. It can't be that hard for a company of 100+ people to make an app for us if Rudy Huyn, developer of super popular third-party 6snap, made one BY HIMSELF. I hope you reconsider your actions and make an official app for Windows Phone. Treat us with the respect that we deserve."

    The only way this could work, however, is if EVERYBODY emailed them their feelings using www.snapchat.com/locked and told them that us Windows Phone users will not tolerate this immature endeavor.
    Amazing thing you wrote out there ,. But I don't think they will get affected by it .. I just got an email saying my account got locked .. Sucks :/
    Dadstar0410 likes this.
    12-20-2014 03:06 PM
  22. tgp's Avatar
    I said that because we are not being treated equally in the app space. We are known for, very socially, demanding popular apps. I wasn't really talking about us as individuals, but us as an operating system.
    This had been discussed to death already, but you are knowingly choosing a platform that is "not being treated equally in the app space." It's your choice. You are in complete control.
    RumoredNow and xandros9 like this.
    12-20-2014 08:51 PM
  23. Dadstar0410's Avatar
    This had been discussed to death already, but you are knowingly choosing a platform that is "not being treated equally in the app space." It's your choice. You are in complete control.
    You make it seem like it's a make-or-break thing for me. It's not; one service not supporting Windows Phone is not gonna send me straight to Android or iOS, like some people in these forums plan on doing. I chose this platform knowing that, yes. But I support the underdog. It's in my blood.

    That said, that's not the reason I choose Windows Phone. It just feels nice knowing that I am part of a dedicated community making a difference (or at least trying to) in bringing these app developers on board with Windows Phone. It's kinda like American patriotism if you think about it, lol.
    tgp and xandros9 like this.
    12-20-2014 11:55 PM
  24. tgp's Avatar
    You make it seem like it's a make-or-break thing for me. It's not; one service not supporting Windows Phone is not gonna send me straight to Android or iOS, like some people in these forums plan on doing. I chose this platform knowing that, yes. But I support the underdog. It's in my blood.

    That said, that's not the reason I choose Windows Phone. It just feels nice knowing that I am part of a dedicated community making a difference (or at least trying to) in bringing these app developers on board with Windows Phone. It's kinda like American patriotism if you think about it, lol.
    That's cool that you feel that way! Windows Phone needs supporters like you to have any chance at all in the market. To me, the advantages of WP aren't worth the sacrifices, such as this one. I don't like feeling like a 2nd class citizen all the time, and that I have to fight for every inch.

    I pay a premium for a smartphone and data. I have a Verizon plan with unlimited data, and I don't plan on giving it up unless Verizon forces me to. With WP I feel that it's half going to waste because of all I cannot do. No bank app, no Snapchat, and the apps I use that are available on WP are half baked compared to their iOS & Android equivalents. I want to fully utilize what I have.

    Thank-you for explaining yourself in this post. I fully support your position, but yet I do think you should use caution in how you react. I don't think you told Snapchat anything they didn't already know. And if 3% of their customers are upset, will they do anything about it? They could probably predice quite accurately what would happen, and I'm sure they thought long and hard about their decisions, both to block 3rd party apps and ban their users, and to not provide an official WP app.
    Dadstar0410 likes this.
    12-21-2014 01:27 AM

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