Originally Posted by
jojoe42 Bump this. Do they even replace the camera module, or do they swap out the phone?
Well, I looked up a disassembly video on YouTube to understand the camera design a bit more, and it seems to be easy to replace - the screen is unscrewed and unclipped to be removed (as with any internal repair), and then all that stands between removing the camera component is a small metal frame that holds in the top of the battery and the camera, held in place by just three screws. Whilst it seems easy to do, it may not be so much in reality - and I'd much prefer to have Microsoft have a look at it, - but hopefully for one of their technicians it shouldn't be too hard or time-consuming. As I'm now out-of-warranty, I'd probably refuse a replacement phone on cost grounds.