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  1. Windows Central Question's Avatar
    My phone was working pretty well until about a day ago. I was turning it on and the it turne off for about five minutes and started showing a symbol I havent seen before. Because of this I cant do anything wihh my phone (nokia lumia 520). It just shows this is symbol until the batteries dies.

    Its a large lighting bolt and then next to it is a smaller wheel (like the settings logo)

    Does anyone have any clue what this is and how to fix the problem because I'm getting desperate at this stage
    12-22-2014 06:04 PM
  2. MDK22's Avatar
    YES, perform a HARD RESET

    This can be done via a (side)key combination / sequence which will revert the device to factory. ALL data will be lost.

    Search the web for 'Lumia 520 Service Manual' ... @ the very end of the manual, there is the key combo / sequence to initiate a hard / factory reset. I have the key combo for my Lumia 1520 (& the Lumia 920) but both have non-removable batteries - the key combo for yours could be different.
  3. Scienceguy Labs's Avatar
    I'd try a soft reset first. If that didn't work, I'd download the Nokia Software Recovery Tool and give that a go.
    Laura Knotek likes this.
    12-22-2014 06:07 PM
  4. MDK22's Avatar
    YES, perform a HARD RESET

    This can be done via a (side)key combination / sequence which will revert the device to factory. ALL data will be lost.

    Search the web for 'Lumia 520 Service Manual' ... @ the very end of the manual, there is the key combo / sequence to initiate a hard / factory reset. I have the key combo for my Lumia 1520 (& the Lumia 920) but both have non-removable batteries - the key combo for yours could be different.
    Last edited by MDK22; 12-22-2014 at 07:08 PM.
    12-22-2014 06:10 PM

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