12-23-2014 12:41 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    my phone is sim locked
    12-22-2014 06:54 PM
  2. RumoredNow's Avatar
    RumoredNow
    Do a web search for "<phone model name> Hard Reset" and follow the instructions.

    They are all different, so not knowing what phone you have, we can't give you exact instructions.
  3. rockstarzzz's Avatar
    rockstarzzz
    Moderator
    Settings > About > Reset
    Laura Knotek likes this.
    12-22-2014 07:02 PM
  4. RumoredNow's Avatar
    RumoredNow
    Do a web search for "<phone model name> Hard Reset" and follow the instructions.

    They are all different, so not knowing what phone you have, we can't give you exact instructions.
    Laura Knotek and xandros9 like this.
    12-22-2014 08:05 PM
  5. rockstarzzz's Avatar
    rockstarzzz
    Moderator
    Originally Posted by RumoredNow
    Do a web search for "<phone model name> Hard Reset" and follow the instructions.

    They are all different, so not knowing what phone you have, we can't give you exact instructions.
    That's not true. ALL Windows Phone hard reset in EXACTLY the same way!
    12-23-2014 09:30 AM
  6. RumoredNow's Avatar
    RumoredNow
    Originally Posted by rockstarzzz
    That's not true. ALL Windows Phone hard reset in EXACTLY the same way!
    Even with physical button presses which are needed if a phone is unresponsive or the user is locked out???

    FWIW: the OP never stated what OS their phone runs on either... If James Falconer put in $0.10 for each Android and iOS user that posted in WC Ask a Question, the Mods here could have quite a holiday paaartaaay!!!
    12-23-2014 11:34 AM
  8. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Anyhow if it is SIM locked just get the SIM card out. You need the PUK code to use the SIM again. Or not?
    RumoredNow likes this.
    12-23-2014 11:57 AM
  9. RumoredNow's Avatar
    RumoredNow
    PUK code can be had from the Carrier - or the original packaging if you saved that... And would save Hard Resetting which wipes data.

    SIM locked could mean carrier branded as well. Some of these questions are very vague. Every bit of input helps then.
    12-23-2014 12:41 PM
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