How do I hard reset my phone?

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RumoredNow

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Do a web search for "<phone model name> Hard Reset" and follow the instructions.

They are all different, so not knowing what phone you have, we can't give you exact instructions.
 

RumoredNow

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That's not true. ALL Windows Phone hard reset in EXACTLY the same way!

Even with physical button presses which are needed if a phone is unresponsive or the user is locked out???

FWIW: the OP never stated what OS their phone runs on either... If James Falconer put in $0.10 for each Android and iOS user that posted in WC Ask a Question, the Mods here could have quite a holiday paaartaaay!!!
 

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PUK code can be had from the Carrier - or the original packaging if you saved that... And would save Hard Resetting which wipes data.

SIM locked could mean carrier branded as well. Some of these questions are very vague. Every bit of input helps then.
 

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