1. Windows Central Question's Avatar
    I just received my Nokia Lumia 635 and when I attempt to boot it up for the first time it shows the first 'Nokia' screen and then finds itself stuck on a blue 'Windows' logo (no words, just the Windows logo). It's been stuck that way for at least 25 minutes. Has anyone else has this issue?

    I figure I'm gonna need to get a new one as it seems bricked to me, but... if I can get it working today that'd be pretty sweet.

    12-29-2014 03:42 AM
  2. SamJHannan's Avatar
    Have you tried plugging in the charger then allowing it to boot?
    12-29-2014 03:46 AM
  3. rollindice's Avatar
    Make sure phone gets charged for while,hold down Volume down + power buttons together to reboot phone.
    12-29-2014 03:53 AM
  4. phoenixxx88's Avatar
    Okay guys, I'll let it charge for a good while and then try again. Still on the Windows logo after plugging it in but I'll be patient and see what happens. Will keep y'all updated.
    12-29-2014 03:56 AM
  5. Harrie-S's Avatar
    Okay and welcome as new member.
    12-29-2014 04:00 AM
  6. SamJHannan's Avatar
    I forget which Lumia models have a removable battery, but if the 635 does could you try popping the battery out and putting it back in?
    12-29-2014 04:41 AM

Similar Threads

  1. Why does my 920 think my headphones are always plugged in?
    By Windows Central Question in forum Ask a Question
    Replies: 4
    Last Post: 12-31-2014, 01:14 PM
  2. Replies: 2
    Last Post: 12-29-2014, 10:44 AM
  3. Replies: 3
    Last Post: 12-29-2014, 10:28 AM
  4. Why is my Lumia 720 main camera is giving blur pics?
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 12-29-2014, 04:02 AM