Why won't my phone boot up for the first time?

  • Thread starter Windows Central Question
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Windows Central Question

I just received my Nokia Lumia 635 and when I attempt to boot it up for the first time it shows the first 'Nokia' screen and then finds itself stuck on a blue 'Windows' logo (no words, just the Windows logo). It's been stuck that way for at least 25 minutes. Has anyone else has this issue?

I figure I'm gonna need to get a new one as it seems bricked to me, but... if I can get it working today that'd be pretty sweet.

Thanks!
 

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