1. glbreebaart's Avatar
    My nokia 820 is stuck on the lock screen. It is still receiving calls etc but doesn't come off lock screen and thus useless
    01-04-2015 11:47 AM
  2. RumoredNow's Avatar
    You already tried a soft reset.?
    ^^^ This ^^^

    From powered on, hold the Volume Down & Power buttons until the phone reboots.
  3. Harrie-S's Avatar
    You already tried a soft reset.?
    RumoredNow likes this.
    01-04-2015 11:55 AM
  4. RumoredNow's Avatar
    You already tried a soft reset.?
    ^^^ This ^^^

    From powered on, hold the Volume Down & Power buttons until the phone reboots.
    01-04-2015 12:01 PM
  5. noobchief's Avatar
    Just take out the battery and put it in and switch on again lololol
    01-04-2015 12:07 PM
  6. RumoredNow's Avatar
    Just take out the battery and put it in and switch on again lololol
    Battery Pulls are hard on the system...
    01-04-2015 12:11 PM
  7. Harrie-S's Avatar
    Try the soft reset as explained above.

    Do you backup your setting and photo's in OneDrive? Or can you still copy this data to your computer?
    01-04-2015 12:18 PM
  8. daveey's Avatar
    Can you Power down? Can you access the Action Pane? Do the volume controls let you do anything?
    Also, try short pressing the search icon then flick your finger to the right.
    01-04-2015 12:31 PM

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