1. Mukul Anand's Avatar
    Having a slight issue here. Actually, I own a L520(Denim). From 3-4 days, whats happening is that everytime I make a call the scrren is all right. Then,i put it on my ear. It goes black due to the sensor. But when I put it back away from my ear, the screen does not lits up. I know, how it works. Its supposed to be get on again. But, its not. I have tried everything. restarting it for almost 10 times. Still, its useless. I have to double click the lockscreen button to lit it up again.. Please help me. Its really troublesome. I haven't put up a new screen guard or anything. It's all the same.
    Last edited by Mukul Anand; 01-14-2015 at 09:52 AM.
    01-14-2015 09:40 AM
  2. RumoredNow's Avatar
    Have you tried cleaning the screen around the proximity sensor? Have you tried a Soft Reset?

    Soft Reset is different from just shutting it off and then powering back on. From powered on, hold Volume Down + Power buttons until the phone vibrates. let go of the buttons and the phone reboots. You are telling the system to purge RAM with this operation. It's a cleaner restart than just a manual power down, power up cycle.
  3. Yazen's Avatar
    Having a slight issue here. Actually, I own a L520(Denim). From 3-4 days, whats happening is that everytime I make a call the scrren is all right. Then,i put it on my ear. It goes black due to the sensor. But when I put it back away from my ear, the screen does not lits up. I know, how it works. Its supposed to be get on again. But, its not. I have tried everything. restarting it for almost 10 times. Still, its useless. I have to double click the lockscreen button to lit it up again.. Please help me. Its really troublesome. I haven't put up a new screen guard or anything. It's all the same.
    Try turning off automatic brightness (in settings not action center), make a call, then turn it back on from the action center. Does that fix it?
    01-14-2015 12:50 PM
  4. Mukul Anand's Avatar
    Try turning off automatic brightness (in settings not action center), make a call, then turn it back on from the action center. Does that fix it?
    Not working bro
    01-15-2015 02:26 PM
  5. xandros9's Avatar
    Sounds like the proximity sensor isn't functioning properly.

    Remove any screen protector if you have one as a first step.
    Laura Knotek likes this.
    01-15-2015 02:57 PM
  6. RumoredNow's Avatar
    Have you tried cleaning the screen around the proximity sensor? Have you tried a Soft Reset?

    Soft Reset is different from just shutting it off and then powering back on. From powered on, hold Volume Down + Power buttons until the phone vibrates. let go of the buttons and the phone reboots. You are telling the system to purge RAM with this operation. It's a cleaner restart than just a manual power down, power up cycle.
    Laura Knotek likes this.
    01-15-2015 03:00 PM
  7. Stu Malin's Avatar
    Sounds like the same issue I had. Is the screen lifting slightly on any corners? If you press the screen in near the proximity sensor and make a call does the screen stay black? I had to send my 930 in for this issue so they could reseat the screen
    RumoredNow likes this.
    01-15-2015 03:21 PM
  8. Yazen's Avatar
    Lumia 520 has a known firmware issue with regards to the proximity sensor. Most people have found success with hard resets and or flashing denim rom.

    As mentioned already, try the reboot!
    RumoredNow likes this.
    01-15-2015 06:35 PM

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