1. Windows Central Question's Avatar
    hi my name is reece. i am having so much trouble with my windows xp.i got the comp from my friend for verry cheap nothing wrong with it... he dident have any inter net where he lived so he would not know how to connect it but any way.i connected the Ethernet cable to the comp what comes from the router that is also connected to another comp.i connect to local area connection and i get a message at the bottom right of the screen that says local area connection is now connected but when i go onto the internet it does not work oh please help me please.
    01-14-2015 09:43 AM
  2. N_LaRUE's Avatar
    Can you help us out a bit with some extra information?

    Computer? Router? Internet provider?

    This will help us help you.

    One thing to try is this simple run down of connecting to the internet - http://forums.windowscentral.com/e?l...token=Ou2BLjhx
    01-14-2015 10:03 AM
  3. jmshub's Avatar
    Hi Reece, welcome to the message board. I'm glad you got the PC for very cheap, because Windows XP is out of support for almost a year. That means that Microsoft isn't making any more security patches for it, meaning that it isn't considered safe anymore. So, please be aware of that.

    Regarding your issue, first question, are other devices on the router communicating with the internet? If the answer is yes, and you know the problem is on this particular PC, you can begin diagnosing the issue. Let's make that you are connected to your router properly. On the Windows XP PC, click the start button, then click Run. Type CMD into the run box, and click OK. This opens the Command Prompt. Type ipconfig and press enter. You should see something like this:

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    IP Address. . . . . . . . . . . . : 192.168.1.115
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Look at the IP Address line. If you are plugged into a router, it should issue you an IP address that likely starts with 192.168.xxx.xxx but it could also be 10.xxx.xxx.xxx.

    If your IP address is reading 169.254.xxx.xxx, that means that Windows did not receive a valid IP address from your router and it won't be able to communicate with your network, or get on the internet. If your address begins with 169.254..., then type the following command into the prompt: ipconfig /renew. Then type ipconfig again to see if you are issued an IP address beginning with 192.168 or 10.

    If you received a valid IP address after all of that, or if you had one all along, that means that your computer is communicating with your router, so the problem is in your browser. If you are using Internet Explorer, open IE, go into Tools, then click on Internet Options. Click on the Connections tab of the Internet options box and click on the LAN settings button. In the Proxy serversection of that box, if the box is checked for Use a proxy server for your LAN, uncheck it. Click OK twice to close the boxes and return to the browser main screen. Try going to a web page and see if it opens.

    If that doesn't work, one last step is to go back into Internet Options, go to the Advanced tab. Click the Reset... button there. This will clear all Internet Explorer options and settings and return it to a default state. Click the reset button, then click OK on the warning box that pops up next. It will work, and IE will close and reopen. It will ask you some preference settings, like which search provider you wish you use. You can click through these boxes as you wish. Try visiting a website now. Sites should load properly.

    If sites do not load after this procedure, then you may have some sort of malware running on your PC and may need to have it looked at by somebody with a little more experience with diagnosing PC issues.
    aximtreo likes this.
    01-14-2015 10:15 AM
  4. N_LaRUE's Avatar
    It could be an IP configuration conflict. It could be something else.

    Depends on the several things which is why I asked for further information.
    01-14-2015 10:27 AM

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