1. WPCentral Question's Avatar
    So I have many accounts on my phone (HTC8X with the latest 8.1 SW), but I can save contacts to google only. What could be the problem?
    01-22-2015 08:14 AM
  2. Harrie-S's Avatar
    Could it be that the other accounts not get synced. Go to settings > email+accounts > tap the account and check if the contact box is check marked. And sync.

    Please also create an account on WC so you can reply on this post.
    01-22-2015 08:21 AM
  3. GAB3SZ's Avatar
    Under settings > email+accounts > microsoft account there is no contact box only Email.
    Email box is checked by the way. So I tried to add a new contact from the website outlook.com and the contact is visible on the phone.
    So the sync between the phone and microsoft account works but I can not able to save contact from phone to outlook.
    On my college's phone (same os version but another vendor) the save to option is visible when he tries to add a new contact :(
    01-22-2015 08:45 AM
  4. Harrie-S's Avatar
    Indeed that's true for the Ms account so that is no problem. ( but I did not know it was this account you could not add a contact)

    Did you see this video
    Could you confirm that this works or not works for your phone.

    If not try a soft reset and try again

    Bye the way welcome to WC and lets hope we can solve this problem.
    01-22-2015 09:02 AM
  5. GAB3SZ's Avatar
    Only google account is visible. Adding a new contact to google account works but I can not select which account to be used:

    According to a guide on windowsphone.com
    a "save to" drop list should be between add photo and Name.
    I think this is a glitch and factory reset is needed. Thank you for your help.
    01-22-2015 09:48 AM
  6. Harrie-S's Avatar
    Hope you did not do the hard reset before checking this.
    In people hub under people is also "showing".
    Push on that and then you can checkmark the accounts you want to make visible. In your case I think only google is checked marked. Checkmark the other and than you can add a contact.
    GAB3SZ likes this.
    01-22-2015 02:15 PM
  7. GAB3SZ's Avatar
    Thank you very much.
    That was the problem.
    01-23-2015 04:05 AM
  8. Harrie-S's Avatar
    Thanks for the feedback.
    So you did not do a hard reset?
    The screen shot was very usefull bye the way.
    01-23-2015 04:15 AM

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