1. Windows Central Question's Avatar
    So earlier today i decided to reset my phone to factory defaults in the hope that it would fix some of the bugs. I backed up all my apps, games, images etc and reset my phone. I was asked to give the last 4 digits of my phone number and so I did, and guess what happened? Nothing! I got no text, call, nothing, and I am 100% sure I put the correct 4 digits, including 08. I ended up clicking not now to see if I could find an alternative way to retrieve my stuff but unfortunately there is no other way. I stored some of my apps onto my SD card but when I clicked on it to see where my games are, it said I had 0gb in apps+games and over 1gb in other, which I'm guessing is where my games are. Please someone for the love of Microsoft help me retrieve my apps. I hard reset my phone like 3 or 4 times now but still nothing. I am literally so angry I lost all my stuff.
    01-25-2015 02:13 PM
  2. srikanth reddy4's Avatar
    while restoring when you enter the last digits of your phone number a verification code will be sent to your number but you cant see the code.so when the screen asks you to select a verifying way select email ID instead of mobile number.then you should enter the code and the data will be restored
    01-27-2015 11:21 AM

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