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01-30-2015 02:57 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Dear All

    I lost my Excel PDF JPG and DOCX file after affected Virus
    i got a mail with attachment unfortunately i opended that after these all file types changed as "5.XLS.ljftgzc" like thisand also file type like ljftgzc even PST file also changed and correpted

    please help me sir

    Lalu R.S
    01-29-2015 07:39 AM
  2. pankaj981's Avatar
    pankaj981
    Moderator
    Install a free antivirus like Avast and do a system scan, let the antivirus do its cleaning
    01-29-2015 07:49 AM
  3. N_LaRUE's Avatar
    N_LaRUE
    Are you on a phone or computer?

    There are no viruses on WP.

    What OS are you on?
    xandros9 likes this.
    01-29-2015 07:50 AM
  4. jmshub's Avatar
    jmshub
    Moderator
    If you go into Control Panel, in the top right corner change view to small icons. Find Default Programs. Click the second option, Associate a file type or protocol with a program. There, you can change your file associations back. Find XLS, XLSX, DOC, DOCX, PDF, JPG in the list of file extensions, and re-associate them with the appropriate programs.

    However, if you have a virus, make sure that is completely eradicated from your system first. Often times, it is difficult to know for sure that you have eliminated all traces of the virus from your PC. If you're not sure, then the best course of action is to format your hard drive and reinstall Windows from the CD. That is the only way to know for sure that your computer is clean.
    xandros9 likes this.
    01-29-2015 07:59 AM
  5. pankaj981's Avatar
    pankaj981
    Moderator
    Originally Posted by N_LaRUE
    Are you on a phone or computer?

    There are no viruses on WP.

    What OS are you on?
    Well he mentioned PST which is for Outlook on PC
    01-29-2015 08:05 AM
  6. N_LaRUE's Avatar
    N_LaRUE
    Originally Posted by pankaj981
    Well he mentioned PST which is for Outlook on PC
    Ah, yes true.

    AVG Free is a good option as well.
    jmshub likes this.
    01-29-2015 08:11 AM
  7. hb1x's Avatar
    hb1x
    Originally Posted by Windows Central Question
    Dear All

    I lost my Excel PDF JPG and DOCX file after affected Virus
    i got a mail with attachment unfortunately i opended that after these all file types changed as "5.XLS.ljftgzc" like thisand also file type like ljftgzc even PST file also changed and correpted

    please help me sir

    Lalu R.S
    In case you come back, which I highly doubt, do let us know about your progress. I 'may' be able to help. :)
    Last edited by hb1x; 01-29-2015 at 09:09 PM.
    01-29-2015 08:13 AM
  8. PepperdotNet's Avatar
    PepperdotNet
    Ambassador
    Hope you had a backup.
    xandros9 likes this.
    01-29-2015 08:48 AM
  9. benedict's Avatar
    benedict
    Sounds like your system is infected by CTB Locker (Curve-Tor-Bitcoin Locker), otherwise known as Critroni, is a file-encrypting ransom ware infection , it was disguised in the attachment you opened, when you run a scan and the infection gets detect, it will trigger a process which will open a pop up and ask you to pay a ransom in bit coins to have your files decrypted, Bing CTB Locker ransom ware open the article in bleeping computers,
    01-30-2015 02:57 AM
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