1. Windows Central Question's Avatar
    after switching on my phone, the phone shows nokia on the screen but when it suppose to show windows phone, it just shows that blue screen and restarts again and again. i have tried using paper to pack it but still to no avail.
    02-02-2015 08:53 PM
  2. pankaj981's Avatar
    Download Lumia Software Recovery Tool and let it do its magic. It would definitely wipe out your data so better remove the microSD card (if any) before connecting to the PC. In fact I would first perform a soft reset before even connecting to the Lumia Software Recovery Tool
  3. pankaj981's Avatar
    Download Lumia Software Recovery Tool and let it do its magic. It would definitely wipe out your data so better remove the microSD card (if any) before connecting to the PC. In fact I would first perform a soft reset before even connecting to the Lumia Software Recovery Tool
    02-02-2015 09:42 PM
  4. RumoredNow's Avatar
    You can find that LSRT and all instructions for a reset here. FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA
    Laura Knotek likes this.
    02-02-2015 10:30 PM

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