02-03-2015 05:08 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I got a L625 and it's started acting crazy recently. It randomly switches off and I cannot turn it on unless I hold the volume and power buttons at the same time. I think there's something wrong with the soft, as it also got noticeably slower. It has Lumia Cyan installed, is there anything I can do to prevent the reboots?
    02-03-2015 04:51 AM
  2. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    It could be SIM card related so test it with another SIM. But if that does not work I would suggest a "hard reset" or even better use the Lumia software recovery tool.

    http://www.windowsphone.com/en-us/ho...reset-my-phone

    http://www.windowsphone.com/en-us/ho...reset-my-phone
    RumoredNow likes this.
    02-03-2015 05:08 AM
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