Why can?t I access my Microsoft account from my Lumia 1020?

[Windows Central Question]

can?t access my microsoft account from my lumia 1020 wrong password

won?t accept a password reset. Microsoft says "not enough information" for the account. <personal e-mail removed>

 

[Harrie-S]

Dear Isabel,
Don't show your E-mail in posts.
You can register and than you can reply on this post.