Where do to ask for help and actually get a respond?

[Mortenvs]

Hey all
So I have a Synology NAS and after a long long anticipated wait they finally released a OneDrive app for my NAS. Yeah!
I went on to ship almost everything from my PCs up on my OneDrive and set my NAS to sync with my OneDrive. After more than a week of uploading and then downloading I thought everything was groovy. But alas, the Synology-OneDrive-sync-app is crippled by the OneDrive api which only allows for downloading of files no bigger than 100MB! This is according to Synology. This really really sucks to say the least...
My question to all of you is this; where/how would I report this to MS and actually see a result?

Best regards
Morten

 

[N_LaRUE]

I think the company is using the old API.

OneDrive Dev Center - The New OneDrive API is here!

There's a support section on the site there.

 

[MoshMast]

Not really an expert on programming or the APIs for OneDrive, but I do recall reading this article on Windows Central a few days ago:

Microsoft announces new OneDrive API for all of your devices | Windows Central

It says the new API allows uploading files up to 10GB in size. Maybe the developers for your NAS just haven't integrated this new API yet?

 

[Mortenvs]

Well Synology might be using an old API but i couldn't see anything in the link regarding download size. I'll try and ask Synology. Thanks

 

[N_LaRUE]

Well Synology might be using an old API but i couldn't see anything in the link regarding download size. I'll try and ask Synology. Thanks

The old API only allowed 100MB downloads.

 

[Mortenvs]

Yeah! Synology has now updates DSM to include the newest API, so the limit of 100MB is gone