02-28-2015 11:45 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    When I dial out or return call there is no sound, no ringing tone nor can I hear anyone at the other end, any suggestions ?
    02-28-2015 11:36 AM
  2. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    This looks like a hardware problem, but try a soft reset and if you want to go through with it, use the lumia recovery tool to reset the phone completely
    02-28-2015 11:45 AM
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