07-21-2015 12:35 AM
71 123
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  1. anon(9162935)'s Avatar
    What does error code 85010014 means; which I get when my Lumia 630 dual sim tries to sync my primary hotmail account with server?
    Captain_Eric and chaquiste like this.
    04-07-2015 04:11 PM
  2. Microsoftjunkie's Avatar
    I'm getting the same error. So its MS end.
    Captain_Eric likes this.
    04-07-2015 04:29 PM
  3. FLJeepGuy's Avatar
    I'm getting the same as well. Also, blu402-m.hotmail.com, the server for my Microsoft Account entry on my phone is totally unresponsive.
    Captain_Eric likes this.
    04-07-2015 05:15 PM
  4. joanzen's Avatar
    Same here. My Microsoft account associated to server blu406-m.hotmail.com will not sync to my Icon.
    Captain_Eric likes this.
    04-07-2015 05:44 PM
  5. shylent's Avatar
    I'm also getting the same error on my Lumia 920
    Captain_Eric likes this.
    04-07-2015 06:27 PM
  6. Dspopieux's Avatar
    I have the same problem. Can't sync on either mobile or pc
    Captain_Eric likes this.
    04-07-2015 06:37 PM
  7. estaban63's Avatar
    I am also getting the same reply only on my Windows Phone Lumia 635. It will not update, synch my email for the past 6 hours. It syas: Outlook error we can't synch blu406-m.hotmail.com. Missed items: (shows a contact that I already deleted). I try to rest the phone. But email will not sync from 6 hours ago? I see others get same issue... what are we supposed to do? Can't get my email to phone. But on the laptop, etc all is fine, no errors. Thank you
    04-07-2015 07:30 PM
  8. mjrtoo's Avatar
    Yup, mine is still hosed as well.
    Captain_Eric likes this.
    04-07-2015 08:45 PM
  9. fhernet's Avatar
    We are all getting the same error. What do we do? I have a Lumia 830. I can access my hotmail account from the web and tried m.hotmail.com without sucess.
    Captain_Eric likes this.
    04-07-2015 09:30 PM
  10. anon(9162935)'s Avatar
    I had a chat with Lumia Team on Twitter they recommended me hard reset. But hard reset means losing all my data and downloading all over again. Did anyone tried hard reset? Did that work? Or you still facing same problem even after hard reset? PS. Lumia Team also said there is no service w/ MS service its the problem in my phone but now here I see many of you facing same problem since a day it should be MSFT's problem and not ours.
    Captain_Eric likes this.
    04-07-2015 10:20 PM
  11. chris rugnao's Avatar
    I have the same error code. Not sure what I need to do to fix this but it looks like each of our phones were affected at the same time. last updated 9 hours ago. it's 10:20pm in Texas. Not sure if it was an update or if I need to do a hard reset, but I hate messing with this phone I have used windows phones for along time, and when these types of issues happen it messes with my business I operate from my phone.

    Any help would be appreciated. Thanks

    PS. It has to be on MS I have an HTC Phone. It's not because of the Lumina
    04-07-2015 10:22 PM
  12. Microsoftjunkie's Avatar
    MS knows, admits it's their end and said they're working on it.
    04-07-2015 10:23 PM
  13. hotphil's Avatar
    I had a chat with Lumia Team on Twitter they recommended me hard reset.
    That's generally the issue with many company's social media people - whilst you may get an instant response, they're often a long way from the parts of the organization that actually know what's going on.
    ​Hard reset?!? pfffft
    04-07-2015 10:31 PM
  14. Captain_Eric's Avatar
    Same bug here. I think I'll wait and see,
    04-07-2015 10:57 PM
  15. fernic28's Avatar
    +1 o.o
    04-07-2015 11:11 PM
  16. sirgrant618's Avatar
    04-07-2015 11:13 PM
  17. Dan_McMak's Avatar
    The problem started to occur around 19:30 EDT on my Lumia ICON. It happened to my "master account" + a second one. The common link is that the only affected accounts are .HOTMAIL.com email accounts. The OUTLOOK.com accounts have been unaffected.

    Currently, the calendar entries entered on the ICON, finally made it DESKTOP OUTLOOK, where I have my "master" WinPhone 8.1 directed. Yet it the phone shows a new Error Code: 80C805E2.

    MS must be making some progress.
    04-07-2015 11:27 PM
  18. anon(9057135)'s Avatar
    I thought I was the only one.
    04-08-2015 12:02 AM
  19. Microsoftjunkie's Avatar
    I'm confused now, just an update on my part. I have a 1520/925 and a Winbook tablet. Sync does not work on 1520 or tablet, but works normally on my 925. anyone else?
    04-08-2015 12:50 AM
  20. anon(9162935)'s Avatar
    I tried to contact Windows Phone Support on Twitter but they didn't reply maybe the team is offline. Anyone here any update regarding error code 85010014??
    04-08-2015 02:29 AM
  21. PRG270's Avatar
    Got the same error on icon....
    04-08-2015 02:31 AM
  22. anon(9162935)'s Avatar
    One update from my side: I use 1 hotmail.com and 2 outlook.in accounts in my same Lumia 630 and all 3 are on same server blu406-m.hotmail.com but I am unable to sync only my primary account.
    04-08-2015 02:33 AM
  23. sonosp's Avatar
    It's been down for almost 24 hours for me, UK checking in.


    You are not alone people.
    chaquiste likes this.
    04-08-2015 03:31 AM
  24. hotphil's Avatar
    At least it's on their status page now: https://status.live.com/detail/outlook
    chaquiste and debt70 like this.
    04-08-2015 03:37 AM
  25. anon(9162935)'s Avatar
    Luckily I didn't reset my phone that executive on Twitter yesterday night recommended me hard reset huhh 😒
    920Walker and debt70 like this.
    04-08-2015 04:52 AM
71 123

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