1. Windows Central Question's Avatar
    My live tile is blacked out and when tap on the app in the app list it doesn't open, is anyone else having this issue?
    04-09-2015 10:14 AM
  2. gpobernardo's Avatar
    Re-installing the app (based on what other users have said) did "fix" the "issue", but it would be a hassle particularly for the Facebook App, especially if you've got linked contacts in your People Hub. I'd sleep over it and see if the app is still grey-ed out after waking up. If it is by then, it could be time to re-install it.
  3. gpobernardo's Avatar
    My live tile is blacked out and when tap on the app in the app list it doesn't open, is anyone else having this issue?
    Welcome to Windows Central.

    I've experienced this, too, not only with my Facebook app, but also with my Messenger, WeChat, Twitter, Instagram BETA and some weather apps. However, this is not a bug or a defect. It has been attributed to an automatic background backup or sync process. You should be able to use the app again after a few minutes.
    04-09-2015 10:19 AM
  4. jerothib's Avatar
    Unfortunately it has been over 12 hrs!
    04-09-2015 10:29 AM
  5. gpobernardo's Avatar
    That is strange. Have you tried restarting your phone or performing a soft reset?

    Restart = power off, power on
    Soft reset = press volume down and power buttons together until your phone reboots (this will not erase your personal data)
    04-09-2015 10:32 AM
  6. jerothib's Avatar
    Tried both, My only other option is to uninstall app and reinstall, just didn't want to do that just yet
    04-09-2015 10:37 AM
  7. gpobernardo's Avatar
    Re-installing the app (based on what other users have said) did "fix" the "issue", but it would be a hassle particularly for the Facebook App, especially if you've got linked contacts in your People Hub. I'd sleep over it and see if the app is still grey-ed out after waking up. If it is by then, it could be time to re-install it.
    jerothib likes this.
    04-09-2015 10:59 AM
  8. jerothib's Avatar
    I had to re-install app and it is now working normally
    gpobernardo likes this.
    04-10-2015 11:19 AM

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