Why does my phone show a flash/setting on the screen?

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Windows Central Question

my phone would not come on showing a flash/setting on the screen

Was listening to a song and all of a sudden the volume kept going on to the highest and would not stop. when i tried the soft reset it didnt come on again rather kept showing a flash and setting thing on my phone
 

gpobernardo

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Jan 12, 2013
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Re: my phone would not come on showing a flash/setting on the screen

Welcome to Windows Central.

Not sure what you're referring to as "flash and setting thing", but I suspect that it has something to do with your volume up button being stuck - it's possible that what you're seeing is the hard reset confirmation page (or something like that) which involves the volume up button in a button combination sequence.

You could in the meantime try cleaning up the volume up button (since it seems that it has been shorted or is stuck) by using either a piece of thin paper and inserting it into the sides of the button or by using a gust of dry air (not from the mouth).

You may want to create a Windows Central account to be able to provide us with more details.
 

RumoredNow

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Nov 12, 2012
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Re: my phone would not come on showing a flash/setting on the screen

This?
41855d1377990580t-wp_20130831_014.jpg

Hold Volume Down + Power buttons until the phone vibrates and reboots... About 10 seconds.
 

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