1. Windows Central Question's Avatar
    I'm handing my old phone over to my mum but I want to change the Microsoft account on the phone from my account to hers. I understand you need to completely reset the phone to do this, but I wondered if there was a way I could keep my contacts?
    Obviously I can't save them to my Microsoft account because that would completely defeat the purpose as I'd have to sign back in!
    Any help would be appreciated!
    Cheers!
    04-30-2015 01:57 PM
  2. EL620's Avatar
    There's a new backup and restore app from Ms that integrates into settings. Use it to backup SMS and contact information to an SD card.

    Link
    http://www.windowsphone.com/s?appid=...7-25eddccbebf2
  3. Laura Knotek's Avatar
    Do you want her to have all of your contacts, or do you want to transfer your contacts to a new phone?

    If the latter is the case, which new phone did you get?

    Sent from my Nexus 7 (2013) using Tapatalk
    04-30-2015 02:04 PM
  4. RumoredNow's Avatar
    Your contacts are in the cloud with your Microsoft Account and/or the email address associated with that account. You keep your contacts and can go ahead and change the Microsoft Account for your mum's.

    No matter where or on what you log into those accounts you get your contacts.

    To transfer your contacts simply sign in to your Microsoft Account or Email address on a PC Browser. To transfer them elsewhere do a web search for "Transfer contacts from <email flavor> to <email flavor>" and follow a tutorial.
    Laura Knotek and Harrie-S like this.
    04-30-2015 02:05 PM
  5. Harrie-S's Avatar
    Or on your new phone use your ms account, reset your old phone and use your mom's account.
    And than use the "transfer my data" app on your new phone to send the contacts to your old phone.
    RumoredNow and Laura Knotek like this.
    04-30-2015 05:45 PM
  6. EL620's Avatar
    There's a new backup and restore app from Ms that integrates into settings. Use it to backup SMS and contact information to an SD card.

    Link
    http://www.windowsphone.com/s?appid=...7-25eddccbebf2
    05-01-2015 12:31 AM
  7. RumoredNow's Avatar
    There's a new backup and restore app from Ms that integrates into settings. Use it to backup SMS and contact information to an SD card.

    Link
    contacts+message backup | Windows Phone Apps+Games Store (United States)
    Outstanding... That is great to know. I'm bookmarking that to spread the word as needed and you, my friend, just got a bump up to Best Answer. TY
    jmshub and Harrie-S like this.
    05-01-2015 02:27 PM

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