Why is my screen completely black?

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Windows Central Question

I went to hit the lock button on my phone, and nothing happened. I couldnt see anything. I've tried everything to get it working and still nothing happened.
 

MDK22

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Oct 17, 2013
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Re: screen is completely black

IF it has a removable battery, remove it, count 10, then put it back in & power ON.

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Hold the lock button, until you feel it vibrate (soft reset), then quickly release it.
 

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