1. Danny Gamer's Avatar
    I recently updated my phone to the Windows 10 Preview and after playing around with it for a while, I decided to roll back to WP 8.1 instead and wait for a better Windows 10 version to come out. However, after going back to WP 8.1, I noticed that my start screen wasn't the way it was supposed to be. Almost none of my apps were pinned to the start screen like I had them before. I figured I could just pin them back, but whenever I try to pin the apps, the option is grayed out for all of the apps I had pinned before. I'm assuming the phone is stuck thinking the apps are pinned even when they don't show up on the start screen, so my question is, is there a way to unpin the tiles even when they're not there? For most apps I could just uninstall and reinstall, but the problem arises when I try to pin apps that come with the phone like OneNote. I hard reset and starting fresh should do the trick, but I'd rather leave that as a last resort in case nothing else works. Any help is appreciated!
    Harrie-S and gpobernardo like this.
    06-10-2015 01:29 PM
  2. NICK TOALE's Avatar
    You need to wait for the apps to update it may take a couple of hours. Leave your phone on charge and connected to Wi Fi and it will sort itself out and you will be able to re pin the tiles
    Laura Knotek and Guytronic like this.
    06-10-2015 02:20 PM
  3. Guytronic's Avatar
    Can you run the phones date forward past 6/1/2106 then restart the phone?
    After doing this reset to the current date reboot and see if everything comes back.
    Laura Knotek likes this.
    06-10-2015 02:21 PM
  4. Danny Gamer's Avatar
    Can you run the phones date forward past 6/1/2106 then restart the phone?
    After doing this reset to the current date reboot and see if everything comes back.
    I tried this, but it didn't seem to work. I guess I'll wait a while and see if it fixes itself. Thanks for the help!
    Guytronic likes this.
    06-10-2015 05:33 PM

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