1. Emily Reznicek's Avatar
    I got my phone less than two weeks ago. On Friday I put a case on it and since then there has been no sound in calls without using a headset or speaker. I did a soft reset and just finished a hard reset and nothing. The phone has not been dropped or anything yet.
    06-21-2015 04:23 PM
  2. Guytronic's Avatar
    Does the case fit properly?
    Was the case made specifically for you phone model?
    06-21-2015 04:25 PM
  3. Emily Reznicek's Avatar
    Yes, I bought a case specifically for the 830. It looks like the top left corner is scratched though.
    I'm not sure if that has something to do with it.
    Last edited by Guytronic; 06-21-2015 at 04:41 PM.
    06-21-2015 04:31 PM

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