1. BabuCoimbatore's Avatar
    Initially, my phone number,its make and IMEI number were shown, when I logged into my microsoft account. After three days, my phone was not visible in the devices list. It shows that "no recent purchases'. I have not clicked any options in 'find my phone' settings in the phone. Now, Is there any chance to get back my lumia 1020?? Somebody, please help !!!
    07-20-2015 12:44 PM
  2. gpobernardo's Avatar
    Since you haven't configured your "find my phone" settings in your phone, you might not be able to trace the last known location if your phone if it has ran out of battery. The Find My Phone option best works if your phone is turned on at the moment you try to trace it through your windowsphone.com account.

    At the moment, your best option is to contact your mobile service provider to have them trace the location of your phone with that IMEI. However, waiting for three days before doing that is not best for your interests.
    RumoredNow and BabuCoimbatore like this.
    07-20-2015 12:52 PM
  3. RumoredNow's Avatar
    If someone found your phone and reset it that also stops "find my phone." Sorry.
    07-20-2015 10:32 PM

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