1. Windows Central Question's Avatar
    So, I've had my Nokia Lumia 928 for a while now, and before it was my moms, so its a few years old. But today, the volume buttons decided to stop working or change the volume on its own and the volume stays without me even touching it. Also when I turn it off I get a lightning bolt and gear screen and have to hard reset it to turn it on (also randomly started today) Any ideas on how to fix this?
    07-20-2015 02:36 PM
  2. rhapdog's Avatar
    Sounds like it needs to be examined by a qualified technician.

    Volume key sounds like it is sticking, which can happen to keys at times with prolonged usage, or with a sticky substance working it's way inside. Sodas have been known to cause a lot of issues in that department.

    With the other symptoms you'd mention, I'd wager something has happened to this phone to cause some internal problems. Not going to be a quick fix or cheap one. It needs new parts I'm afraid.
    RumoredNow likes this.
    07-20-2015 03:15 PM
  3. RumoredNow's Avatar
    Yep... Hardware issue with the buttons.
    07-20-2015 10:52 PM

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