1. Windows Central Question's Avatar
    What does snapchat mean by this?
    07-21-2015 08:05 AM
  2. xandros9's Avatar
    that you are unable to unlock your account?

    I suppose you could ask their support for clarification, but they're kinda... mute.

    if you don't use Windows Phone you would probably be better served at one of our sibling sites.
    07-21-2015 08:19 AM
  3. Jazmac's Avatar
    Your account has been locked probably because you violated one of their terms. You should ask them since none of us work there.
    07-22-2015 10:49 AM
  4. RumoredNow's Avatar
    SnapChat disallowed any 3rd party Apps after one caused a major security breach of private user data.

    Only official SnapChat Apps are allowed now and they don't have one on Windows Phone.

    Continual attempts to use SnapChat with a non-official App gets your account permanently locked out with no appeal.

    As Jazmac says, none of it is in our hands.
    Jazmac and xandros9 like this.
    07-22-2015 11:14 PM

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