1. Windows Central Question's Avatar
    Hi all
    I keep getting a pop up saying ive reached the device limit, it takes me too a page show my devices and tells me to remove one. But its only showing two laptops and the phone?. But after several attempts apps do load on the 2nd laptop. Ive even had an email from MS about the device limit.

    Any clues how to stop this??
    07-29-2015 06:19 PM
  2. iandc81's Avatar
    I am also getting this issue, only have one microsoft device - not letting me install windows apps.

    Not the best start for Win10!
    07-29-2015 06:39 PM
  3. A Smithson's Avatar
    Same here. Had 3 devices showing when I clicked on the link in the email error message (one was my Insider test VM, which I removed), but still getting that email now with only 2 devices. If the goal is to increase PC and Tablet sales with Windows 10, limiting a Microsoft account to 1 or 2 PCs probably isn't going to help with that. Hopefully this is a glitch, since last I hear the limit would be 10 devices.
    07-29-2015 07:09 PM
  4. kensyd's Avatar
    'm getting it with 4 devices, 2 phones and 2 tablets. The phones and one tablet are on preview builds. And I have 10 more devices to upgrade!
    07-29-2015 07:10 PM
  5. stringdt's Avatar
    i just got an email with this thing, i only have 3 devices, one laptop, one desktop and one pone, WTF
    07-29-2015 07:34 PM
  6. jamie j1's Avatar
    i got this stupid device limit reached e mail too

    only shows the laptop as device for limits

    this crap got to be a bug in windows 10

    should let you sync with any devices you use 1 or 100
    07-29-2015 07:42 PM
  7. FearL0rd's Avatar
    It looks like you'vereached your device limit for installing apps and games from the Store on yourWindows 10 device. If you want to install apps and games from the Store onanother Windows 10 device, remove a device from the device list.

    Same here 2 devices Phone and Surface​
    07-29-2015 07:52 PM
  8. ApeyScapey's Avatar
    I only have a laptop and I got the same error!!!!
    07-29-2015 08:12 PM
  9. cookii82's Avatar
    Same here, one laptop hardly any installs on it :/
    07-30-2015 05:18 AM
  10. vikash singh1's Avatar
    I didn't get a mail. I am using a windows phone on preview i.e. Windows phone 8.1 Hp laptop on windows 8.1(will be upgrading later this week) and a pc on windows 10. The apps were working fine untill this morning but now as I click the mouse the scree comes up but it closes soon after. I am not able to use any app on my pc.
    07-30-2015 05:29 AM
  11. Bnik's Avatar
    Same here with only 1 laptop... This needs to be fixed ASAP.
    07-30-2015 04:07 PM
  12. Sunstorming's Avatar
    This happened to me. I went in my Microsoft account to see and it turns out the VM's (VMPlayer) I was using to test Win10 on were being counted!!! There were four of them.

    Very easily removed those, and a phone I sold. Easy.
    07-31-2015 12:47 PM
  13. AllanQuatermain's Avatar
    I had a similar problem with a limit on devices, I have many windows phones and a surface tablet, and thought I would use my Microsoft account to set them up and received notice that a limit of four had been reached, I just set up a new Microsoft account for the extra phones and problem solved,
    07-31-2015 03:01 PM
  14. rhamblet's Avatar
    I got the notice when I had 5 devices, I removed one, and was able to sync.
    07-31-2015 04:10 PM

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