08-01-2015 03:04 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I updated to Windows 10 last night. Once it restarted, I can see the light blue page with the time and date on the left side... once i get passed that it shows my name and e-mail and asks me to enter my "PIN" therefore i enter the pin I used before... I then get a msg that says, "Your password has changed. To use your PIN, sign in with your new password." .... I NEVER CHANGED MY PASSWORD .... help please
    08-01-2015 02:57 PM
  2. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Have you tried signing into your email on another device?

    If it logs in, then there is a bug, roll back and don't associate your email during install, use a local account and selectively sign into apps and services.

    However, if it doesn't log in then your account may have been compromised. You will need to go through the security process of reclaiming your account back.
    08-01-2015 03:04 PM
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