1. Windows Central Question's Avatar
    I barely have anything installed on my Surface Pro 3. I use this machine as basically for internet exploring (sorry edge now) and redlining. I use "Reddit Passport" and edge for browsing. After about 3 to 4 minutes of use the fan kicks on. The Surface back is hot to the touch. When I ran the same programs with 8.1 the fan never came on.

    Any idea what might be going on? Ive tried disabling background apps and the microphone (read that somewhere) with no luck.

    Anyone else having similar problems?
    08-12-2015 01:53 PM
  2. Rising Mos's Avatar
    I am guessing the desk Usage is up to 100%? Check task manager :)

    Anyway, I have no real solution for you for the problem. The best I can do is turn off the search indexing service but that will degrade the search experience. And sometimes, that doesn't help.

    But since you don't have much installed, how about doing a rest to your sp3. This way, you will remove any trace of windows 8.1 which will probably fix the problem. Don't firget to backup.
    08-12-2015 02:10 PM
  3. realwarder's Avatar
    Don't just turn things off randomly like search.... Find the culprit!

    Use Task Manager to see CPU usage.

    Use Details tab to see what is using the CPU.

    When you know that you might know what area to tweak.
    Laura Knotek likes this.
    08-12-2015 02:16 PM
  4. mack6866's Avatar
    Thanks to the two of you that responded so quickly. I just got off the phone with Microsoft Support and that was painful. The only thing they offered was to revert back to 8.1.

    I have looked at task manager and Edge is taking up about 580 mb of memory and 5 -10 percent of the CPU. Redit passport uses upwards of 1000mb of memory at times. RIght now it shows 80% of my memory is being used and 3% of the disk is being used.Everything is bouncing around though so I don't know whats really the culprit. Is Edge more a memory hog then Explorer was in 8.1?
    Last edited by mack6866; 08-12-2015 at 02:50 PM. Reason: adde text
    08-12-2015 02:48 PM
  5. realwarder's Avatar
    Memory usage will not cause warmth - that will only come from CPU usage.

    I wouldn't worry about memory so much as Windows will manage that and generally will use all memory even if only to cache data for later use.

    Saying that, yes, I think Edge uses more memory currently than IE did, but on a desktop that isn't an issue unless you open many many of tabs.

    If you click on the CPU column you can sort by that and see if anything is using a lot of CPU. Idle should be using the most unless an app is miss-behaving.

    Note that the first 24hours of a Windows 10 install is heavy on a system though - files are being indexes and apps updated so be patient if a recent install.
    08-12-2015 04:02 PM
  6. mack6866's Avatar
    Reddit passport got updated and I believe the overheating has stopped... for now. Thanks everyone for reading
    08-28-2015 01:04 AM

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