1. tarmanjit singh's Avatar
    Cleared some space. But then also cannot update the app due to low storage. Help me.
    08-13-2015 05:29 PM
  2. gpobernardo's Avatar
    We would need more information, such as your phone model, the OS version and the steps that you've done to have "cleared some space".

    In general, however, there are three basic means of clearing up space in Windows Phone 8.1:
    1. clearing the temporary files & internet browsing data;
    2. uninstalling apps;
    3. deleting files/photos from your phone.
    08-13-2015 10:15 PM
  3. tarmanjit singh's Avatar
    I have Lumia 535. I've did all these steps. But it occupies too much space in "others". How to clean the files in "others".?
    08-14-2015 02:31 AM
  4. aximtreo's Avatar
    What version of Windows 8 are you running? Have you tried updating to Win 10 Prelease? Have you backed up your phone data and done a system reset to give a new baseline upon which to start. Give us as much info as you can. I haven't seen anyone complain about "Other storage" in quite a while.
    08-14-2015 09:28 AM
  5. tarmanjit singh's Avatar
    I haven't upgraded to window's 10 yet. It will be great if you tell me how to do system reset please?
    08-14-2015 03:09 PM
  6. gpobernardo's Avatar
    There are at least three ways to perform a system reset on your phone, but I'll just give you one - the simplest, and the recommended method if your phone is running well (i.e. no OS corruption problems, no hardware problems, etc.). The other two methods involves several button combinations and using a software to reinstall the OS.

    Open your phone Settings > about > tap on "reset your phone". You will be asked if you really want to perform this action, since this action will erase everything custom about your phone.
    tarmanjit singh likes this.
    08-15-2015 07:19 AM

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