1. Windows Central Question's Avatar
    after a few months ago.. i use my back and front camera in my microsoft lumia 435 windows phone 8.1 updated.. but now..it cant use.i click the icon of the camera or lumia selfie.. after that.. its like a black window and cant showed the picture.how should i do?..please help me thanks..
    08-13-2015 07:35 PM
  2. gpobernardo's Avatar
    We need more information:

    What was the last thing that was done with your phone before your cameras stopped working?

    What OS version are you currently running?

    Have you tried restarting your phone, or performing a soft reset?

    Are you willing to perform a hard reset?

    You would need a Windows Central account to respond to this thread.
    08-13-2015 11:13 PM

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