1. Windows Central Question's Avatar
    I have a Nokia 1020 (I think that's the model) and I don't have a SIM card in it. I bought one and the sales person forced the card in backwards and ruined it so I can't put one in now.

    Anyway, I have a number of pictures and videos on the phone that don't show up when I plug the phone into my computer and go through the explorer. I can view the pictures and videos fine on the phone but can't find a way to get them off.

    Any suggestions?
    09-23-2015 11:57 PM
  2. xandros9's Avatar
    the SIM card shouldn't be a factor here.

    Make sure the phone is turned on and is not at the lockscreen when plugged into the PC.
    Check OneDrive because WP uploads/backs up photos by default to your MS account's OneDrive.
    Laura Knotek likes this.
    09-24-2015 12:22 AM

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