1. FaisalST32's Avatar
    I tried to install build 10536 once it released but couldn't. So I had to continue with Windows Phone 8.1. Now when I try to update to 10586 Windows insider app shows that it cannot install a new build as your phone is preparing an update (10536). What do I do? Please help.
    11-25-2015 07:44 AM
  2. TechFreak1's Avatar
    Looks like botched provisioning, back up, hard reset and try again?
    11-25-2015 07:55 AM
  3. FaisalST32's Avatar
    Looks like botched provisioning, back up, hard reset and try again?
    I don't think that's an option for me.
    11-25-2015 08:21 AM
  4. TechFreak1's Avatar
    I don't think that's an option for me.
    Then I'm afraid your stuck in limbo as you most likely will need to roll back to WP8.1 before updating to the GA release.
    11-25-2015 08:26 AM
  5. FaisalST32's Avatar
    I'm currently running 8.1
    11-25-2015 02:26 PM
  6. alonesince_1994's Avatar
    What "Phone Update" says in settings? Send screenshot so that I can help you more.
    11-25-2015 02:36 PM
  7. FaisalST32's Avatar
    It shows that an update is ready to download. Under details, it says 10536 build number.
    11-25-2015 10:00 PM
  8. alonesince_1994's Avatar
    So, what's the problem?
    Check, automatic download if my data allows it. Keep it for night turning your Wifi on. That's it!
    11-25-2015 10:15 PM
  9. alonesince_1994's Avatar
    Got solved?
    11-26-2015 07:53 AM
  10. FaisalST32's Avatar
    But I don't want 10536. I need to install build 10586.
    11-26-2015 08:00 AM
  11. alonesince_1994's Avatar
    Reset, the phone is the only option then.
    11-26-2015 08:24 AM

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