Why can't I save the detains after manually inputting the APN details?

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Windows Central Question

My provider (Vodafone UK) does not support this phone. On entering the APN details manually, I am unable to save them. Is it my phone's fault or is it the software? Can anybody help please
 
A little more information would be helpful,
  1. such as which phone?
  2. which operating system?

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